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Raving Fans Free Audiobook Download
Ken Blanchard
Transforming Customer Satisfaction into Unwavering Loyalty and Enthusiasm
Information
Author: Ken Blanchard
Narrator: Brian
Format: MP3
ISBN: 9780688123161
Language: English
Publish Date: 05/19/1992
Audiobook length: 31min
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Who should listen Raving Fans
The summary audiobook of "Raving Fans" by Ken Blanchard is ideal for business leaders, managers, and customer service professionals seeking to enhance their customer experience strategies. It offers valuable insights and actionable concepts aimed at creating a culture of exceptional service and building loyal customer relationships. Entrepreneurs and small business owners looking to differentiate their offerings in a competitive market will also benefit from the principles shared in this engaging and motivating summary.
3 quotes from Raving Fans
- "The key to great service is to create a vision of the experience you want to provide and then go out and make that vision a reality."
- "Raving fans are not created by excellent products alone; they are created by excellent experiences and extraordinary service that exceed customer expectations."
- "If you want to be a raving fan in your business, you have to put the customer at the center of everything you do and continuously adapt to their needs."
